FAQ

Yes, our underpads feature advanced odor control technology to effectively manage and neutralize unpleasant smells. Rest assured, no artificial fragrances have been added, ensuring a completely neutral scent

Simply place the underpad on the surface you want to protect with the absorbent side facing up. Ensure it is properly positioned to cover the area at risk of leaks or spills. For tutorials and tips, check our Instagram.

After use, fold the underpad, place it in a plastic bag, and dispose of it in a trash bin. Our pads are designed for single use only. Please help us protect our blue planet, don't throw away your used underpad in the environment

Yes, our underpads are suitable for all pets. They are completely pheromone-free and do not contain any harmful chemicals, ensuring a safe and effective solution for pet training and protection.

Our underpads are highly absorbent, thanks to innovative materials such as Sumitomo Super Absorbant Polymer that can absorb up to 1000 times its weight in water. They are designed to provide reliable protection against leaks and spills.

Our underpads are designed to absorb a variety of fluids, including urine, sweat, and all other bodily fluids. They are also effective for protecting surfaces from spills such as water and beverages, making them versatile for various uses.

Yes, our underpads are designed with hypoallergenic materials that are gentle on the skin, making them suitable for individuals with sensitive skin such as babies or people who are prone to allergies .

Yes, our underpads are designed with a waterproof backing to ensure they are leak-proof and provide reliable protection.

Absolutely, our underpads can be used on various surfaces, including beds, chairs, sofas, and other furniture to protect them from moisture and spills.

Our underpads are designed for single use and should not be reused. However, they are highly durable and can last throughout the night, providing you with long-lasting peace of mind. They can even endure several hours if you need to leave your pet alone at home.

At this time, we do not offer samples. However, our satisfaction guarantee ensures that you can try our products risk-free through Amazon's return policy.

Our underpads are suitable for a variety of needs, including incontinence protection, child bedwetting, and pet training. If you need reliable and comfortable protection, CARESIDE underpads are an excellent choice.

Yes, we offer bulk purchasing options on Amazon. Please check our product listings for bulk order options and discounts.

Currently, our products are available for purchase exclusively through Amazon. You can find and order our disposable underpads by visiting our Amazon store.

Shipping options and delivery times vary depending on your location and the shipping method you select at checkout on Amazon. Standard and expedited shipping options are available.

Currently, our products are available for shipping within the United States. For international availability, please check Amazon's shipping policies.

Yes, exchanges for different sizes are possible. Please follow Amazon's return and exchange process to request a different size.

To initiate a return or exchange, log into your Amazon account, go to your orders, and follow the instructions provided for returns. For any issues, you can contact Amazon customer service for assistance.

We occasionally offer discounts and promotions through our Amazon store. Keep an eye on our product listings for special deals and offers, or subscribe to our newsletter so you don't miss out on our latest offers.